WhatsApp Automation for Retail

Flowtomic builds custom WhatsApp AI agents for retail. Trained on your retail store, they handle the repetitive messages that eat your team's day — instantly, around the clock.

The problem for retail

• "Is this in stock?" and "what's the price?" messages all day
• Lost sales when customers don't get a reply fast enough
• Manual back-and-forth to share product photos and sizes

What the agent does

• Answer stock, size, and price questions from your live catalog
• Share product images and recommendations in chat
• Capture orders and direct customers to checkout
• Re-engage past customers with new arrivals

Why a custom agent beats a chatbot template

Template chatbots follow rigid menus and dead-end on anything unexpected. We build a reasoning agent trained on your retail store — so it understands real questions, handles edge cases, and represents your brand instead of frustrating customers.

Frequently asked questions

How does WhatsApp automation work for a retail store?

We build an AI agent trained on your retail store's details — services, pricing, and policies — connected to WhatsApp Business so it answers and acts on customer messages automatically.

Will it replace my staff?

No — it removes the repetitive load so your team focuses on the conversations and tasks that actually need a person. It typically deflects the majority of routine inquiries.

Can it speak Arabic?

Yes — including Lebanese and Gulf dialects, plus English, so replies feel natural to your customers.

How long until it's live?

Most retail agents launch within 2–4 weeks, depending on how much of your data needs structuring and which systems we integrate.

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